Shipping policy

Shipping Policy

Thank you for shopping with us! Below you will find details on how we process, handle, and deliver your orders.


Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped, along with tracking information (if applicable).

  • During peak periods or sales events, processing times may be extended.


Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Standard shipping typically takes 3-10 business days depending on your location.

  • Express shipping options are available at an additional cost.

  • Please note that delivery estimates are provided by the carrier and are not guaranteed.


Domestic Shipping

  • We currently ship only within Australia.

  • Estimated delivery time: 1-5 business days.


Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.

  • Please allow up to 24 hours for tracking information to update.


Delays & Issues

  • We are not responsible for shipping delays caused by carriers, customs clearance, or circumstances beyond our control (e.g., natural disasters, strikes).

  • If your package is lost or damaged in transit, please contact us at infodeusaaesthetics@gmail.com, and we will work with the carrier to resolve the issue.


Incorrect Address

  • Please ensure your shipping address is entered correctly at checkout.

  • We cannot guarantee changes once an order has been placed, and we are not responsible for packages delivered to incorrect addresses provided by the customer.


Contact Us

If you have any questions about shipping, please contact us at:
infodeusaaesthetics@gmail.com